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Shipping

We currently ship to USA, Canada, and the UK. We expect more regions to be added shortly. Carton weights are either the actual weight or the "dimensional weight" - whichever is greater. This is how small parcel services like UPS determine costs.

Customer Satisfaction

Your satisfaction is important to us. If there is any problem, please contact us. We have a return and refund policy.

Time from Order to Ship

We are an actual manufacturer, not a just a distributor. As a manufacturer, our goal is to always have parts made and ready in our warehouse for immediate shipment. However, if we find there will be a delay in shipping beyond 2 business days, we will contact you with an estimated ready time and offer a you refund if you wish.

Penn Products

91 Lower Main Street

Portland, CT 06480 USA

860-342-2500

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